PRIVACY POLICY

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Last updated: 2nd of January 2025

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This Privacy Policy explains how Daap Company collects, uses, stores, and protects your personal information.

Please note that this Privacy Policy supersedes any previous privacy terms that may have been in place.

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1. About Us

This website is owned and operated by Daap Company (“DAAP”, “we”, “us”, or “our”).

By accessing or using this website, you agree to this Privacy Policy. This policy applies to all personal information collected through your interaction with this website.

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2. Our Commitment to Your Privacy

We recognise the importance of protecting the privacy of individuals who visit our website and engage with our services. We are committed to handling personal information responsibly, transparently, and in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy should be reviewed periodically, as we may update it from time to time to reflect changes in legal requirements or our practices.

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3. Collection of Personal Information

We collect personal information only when it is knowingly and voluntarily provided by you. This may occur when you:

• Submit an enquiry or contact form

• Request information or services

• Subscribe to updates or communications

• Engage with us through the website

Personal information may include, but is not limited to, your name, email address, phone number, business details, or any other information you choose to provide.

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4. Use of Personal Information

Personal information collected through this website is used only for purposes that are:

• Directly related to the reason it was provided

• Reasonably expected by you

• Permitted or required by law

These purposes may include:

• Responding to enquiries or requests

• Providing services or information

• Improving our website and services

• Maintaining internal records and correspondence

Any correspondence that contains personal information may be stored securely for record-keeping, administrative, and backup purposes only.

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5. Disclosure of Personal Information

We do not sell or trade personal information.

Personal information may be disclosed only in the following circumstances:

• Where you have given consent

• Where disclosure is necessary to provide services requested by you

• Where disclosure is required or authorised by law

• Where we reasonably believe disclosure is necessary to protect our rights, property, users, or others

We may engage trusted third-party service providers to assist us in delivering services (such as hosting, analytics, or communication tools). In these cases, personal information may be shared only to the extent necessary to perform those services, and those providers are required to respect confidentiality and privacy obligations.

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6. Security of Personal Information

We take reasonable steps to ensure the security, integrity, and confidentiality of personal information we hold.

This includes maintaining appropriate physical, electronic, and managerial safeguards to protect against unauthorised access, misuse, loss, or disclosure. We regularly review and update our security practices in line with current technologies and risks.

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7. Cookies and Website Analytics

Cookies are small data files stored on your device that help improve your browsing experience.

We may use cookies and similar technologies to:

• Analyse website traffic and usage

• Improve functionality and performance

• Customise content and user experience

Most web browsers allow you to control or disable cookies through their settings. Please note that disabling cookies may affect the functionality of certain features on the website.

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8. Access and Correction of Personal Information

You may request access to the personal information we hold about you, or request that inaccurate or outdated information be corrected.

We will take reasonable steps to ensure that personal information is accurate, up to date, and secure. Our employees and contractors are required to respect the confidentiality of personal information at all times.

Requests can be made using the contact details provided on our website.

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9. Third-Party Websites

This website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, content, or security of those websites, and we encourage you to review their privacy policies separately.

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10. Questions, Concerns, or Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact us using the details provided on our website.

We take privacy concerns seriously and will work in good faith to address any issues promptly and fairly.

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11. Further Information

For more information about privacy rights and obligations in Australia, you may visit the Office of the Australian Information Commissioner (OAIC) website at www.oaic.gov.au.

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